Terms of Service
Last updated: January 2026
1. Acceptance of Terms
These Terms are between you and Ost Networks FZCO (doing business as “FE8”). By accessing or using FE8 (“FE8”, “we”, “us”, or “the Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, you must not access or use the Service.
These Terms apply to all visitors, users, property owners, agents, and any person who interacts with FE8, including through AI-native features.
2. Description of the Service
FE8 is a technology platform that enables users to create, host, and manage property listing pages using uploaded content and automated tools.
The Service may include, but is not limited to:
- Image processing, optimization, and hosting
- Automated page layout generation
- AI-generated text and content suggestions
- A visitor-facing AI Concierge (“8”) for property pages
- Lead capture forms and messaging tools
- A lightweight CRM for managing leads
- Analytics dashboards (views, leads, conversion metrics)
- Marketing assets (social previews, QR codes, share links)
- Optional integrations with third-party services (e.g. messaging platforms)
The Service is continuously evolving. Features may be added, modified, limited, or removed at any time.
3. Eligibility
You must be at least 18 years old to use FE8. By using the Service, you represent and warrant that you meet this requirement.
4. User Responsibilities
You agree that you will not:
- Upload content you do not own or have rights to use
- Upload personal data of others without lawful consent
- Upload misleading, fraudulent, illegal, or deceptive content
- Use FE8 for unlawful real estate activity or misrepresentation
- Attempt to bypass, disable, or interfere with system safeguards
- Reverse engineer, scrape, or extract FE8 software, models, or data
- Use FE8 outputs to train competing systems or services
You are solely responsible for verifying all information presented on your property pages, including AI-generated content, before public use.
5. Content Ownership & License
Your Content
You retain full ownership of all content you upload, including images, text, and materials (“User Content”).
By using FE8, you grant FE8 a worldwide, non-exclusive, royalty-free license to:
- Process, store, display, and host your content
- Generate automated layouts and AI outputs
- Serve property pages and related assets
- Create cached or optimized versions for performance
This license exists solely to operate and provide the Service.
AI-Generated Content
FE8 does not claim ownership of AI-generated text or outputs. You may use AI-generated content at your discretion, subject to these Terms.
Imported Content
If you choose to import content from a third-party website into FE8, you represent and warrant that you are the owner of such content or are otherwise legally authorized to use, reproduce, and publish it.
By initiating an import, you authorize FE8 to retrieve, process, and display the imported content solely on your behalf and at your direction. For the purposes of these Terms, imported content is treated as User Content.
FE8 does not independently verify ownership or licensing of imported content and relies on your representations and authorization. You remain solely responsible for the accuracy, legality, and use of any imported content.
FE8 reserves the right to remove or disable access to imported content at any time in response to complaints, legal notices, or suspected violations of these Terms, without prior notice.
6. AI Concierge (“8”) Disclaimer
FE8 provides an automated AI Concierge (“8”) that answers visitor questions, summarizes property information, and assists with lead capture.
You acknowledge and agree that:
- The AI Concierge is informational only
- It does not act as a licensed real estate agent, broker, or representative
- It does not negotiate, verify facts, or provide legal or professional advice
- All AI responses are generated automatically and may be incomplete or inaccurate
You remain solely responsible for all representations made about your property.
7. Leads, CRM & Messaging
FE8 may capture inquiries (“Leads”) submitted through property pages, AI conversations, or contact forms.
You acknowledge that:
- Leads are not guaranteed
- FE8 does not guarantee delivery, timing, or response rates
- Messaging may rely on third-party platforms (email, WhatsApp, etc.)
- FE8 is not responsible for missed, delayed, or undelivered messages
FE8 provides CRM-style tools for convenience only. You are responsible for monitoring your dashboard and responding to inquiries.
SMS and WhatsApp Communications
If you opt in to receive SMS or WhatsApp messages, or provide your phone number through the Service, you consent to receiving text messages related to property inquiries, lead notifications, or service updates.
- Message and data rates may apply.
- Message frequency varies.
- Consent is not a condition of purchase.
To opt out:
- SMS: Reply STOP to opt out. Reply HELP for help.
- WhatsApp: You can opt out at any time by messaging us or contacting us.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. This includes phone numbers used for SMS or WhatsApp communications. Phone numbers collected through the Service will not be sold, resold, or published to any third party.
8. Conversation History & Data Use
FE8 may store:
- AI conversation history
- Visitor inquiries and lead messages
- AI-generated summaries and extracted property facts
- Usage and interaction logs
This data is used to operate the Service, improve functionality, and provide context to users. FE8 may retain, anonymize, or delete data at its discretion, subject to applicable law.
9. Hosting, Availability & Free Tier Limits
FE8 hosts property pages on your behalf.
You acknowledge that FE8 does not guarantee:
- Permanent hosting or URL availability
- Continuous uptime or access
- Long-term storage of free-tier listings
FE8 may impose limits on free usage, including the number of listings, features, or capacity. Free features are subject to change and availability.
10. Paid Plans & Billing
Certain features may require payment.
By purchasing a paid plan, you agree to:
- Provide accurate billing information
- Authorize recurring or one-time charges (if applicable)
- Accept that fees are non-refundable unless required by law
FE8 may change pricing or plan features with reasonable notice.
11. Third-Party Services
FE8 may integrate with third-party platforms and services. FE8 does not control and is not responsible for the availability, accuracy, security, or policies of third-party services.
Your use of third-party services is subject to their respective terms.
12. Intellectual Property & Platform Rights
All rights, title, and interest in FE8, including its software, design, algorithms, branding, and systems, belong exclusively to FE8.
You agree not to copy, reproduce, or create derivative services that imitate FE8's functionality or presentation.
13. Termination
FE8 may suspend or terminate access to the Service at any time, with or without notice, including for:
- Violations of these Terms
- Abuse or misuse of the Service
- Legal, technical, or security reasons
Upon termination, property pages, data, or access may be removed or disabled.
14. Disclaimer of Warranties
The Service is provided “as is” and “as available.”
FE8 makes no warranties that:
- The Service will be uninterrupted or error-free
- AI outputs will be accurate or complete
- Property pages will always be available
You use FE8 at your own risk.
15. Limitation of Liability
To the maximum extent permitted by law:
- FE8 is not liable for indirect, incidental, or consequential damages
- FE8's total liability shall not exceed the greater of $50 or the amount paid by you in the past 12 months
This includes loss of data, revenue, leads, or access.
16. Indemnification
You agree to indemnify and hold harmless FE8 from any claims arising from:
- Your use of the Service
- Your content or listings
- Your violation of laws or third-party rights
17. Modifications
FE8 may update these Terms at any time. Continued use of the Service constitutes acceptance of updated Terms.
18. Governing Law
These Terms are governed by the laws of the jurisdiction in which FE8 is legally registered, without regard to conflict-of-law principles.
19. Contact
Questions about these Terms may be sent to:
Ost Networks FZCO (doing business as “FE8”)Dubai Silicon Oasis, DDP Building A2, Office No: 101
Dubai 00000
United Arab Emirates
Email: hello@fe8.com
Service operated by FE8